MakeMyTrip launches train seat availability feature and sold-out alerts

Travel company MakeMyTrip announced the launch of a new Seat Availability Forecast feature and Sold-out Alerts feature to help travellers track the status of their train seats and make their booking before they lose confirmed seats.

For those looking to get a better idea of the available train seats while finalising their travel plans, MakeMyTrip’s Seat Availability Forecast feature uses advanced models to offer a predictive view of when seats are likely to sell out. The models use a combination of years of historical booking data along with real-time demand signals, per the company.

“MakeMyTrip’s data shows that nearly 40% of users book train tickets across multiple sessions, often over several days. Among these users, close to 70% end up booking waitlisted tickets, simply because confirmed seats are no longer available by the time their plans firm up,” said the company.

Meanwhile, the Sold-out Alerts notify users when the number of available seats on the train of their choice begins to drop, so that travellers can make their booking while confirmed seats are still available.

MakeMyTrip noted that the new feature was live on both the MakeMyTrip app and website.

“We are focussed on our mission to anticipate and address the nuanced needs of Indian rail passengers. Seat Availability Forecast is a result of that effort, rooted in data science, built to be seamless, and designed to solve a real planning challenge for millions of users. It is a strong addition to our rail stack which helps make train travel more predictable and less stressful across the board.” said Rajesh Magow, Co-founder and Group CEO, MakeMyTrip.